The NHS Devon Partnership Logo. The logo reads NHS Devon Partnership NHS Trust. TALKWORKS main logo that reads TALKWORKS improving your mental and physical wellbeing.

Referring a patient to TALKWORKS

Can we help?

TALKWORKS is Devon's NHS Talking Therapies service. We offer a range of treatment and support to help adults (age 18+), living in Devon (excluding Plymouth) who are experiencing a common mental health problem.

If you are GP or healthcare professional with a patient that you feel may benefit from our services, you can, with their knowledge and consent, refer them to TALKWORKS for support. A member of our team will then be in touch with the patient to arrange an initial assessment with one of our clinicians. 

TALKWORKS is not able to offer treatment for all mental health problems and is not a crisis response service. Before making an online referral on behalf of a patient, please read the information below to check that TALKWORKS is the best placed service to meet the patient's needs. You can also review our decision tree here.

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WHAT TALKWORKS CAN HELP WITH

We are able to help with:

  • Low mood and depression
  • Sleep difficulties
  • Stress (including work-related stress)
  • Low self-esteem
  • Panic attacks
  • Excessive worry
  • Phobias
  • Anxiety in social situations
  • Health anxiety
  • Obsessive Compulsive Disorder (OCD)
  • Post-Traumatic Stress Disorder (PTSD)
  • Mild to moderate binge eating disorder or bulimia
  • Prolonged and unresolved grief
  • Difficulties coping with a long term physical health condition
  • Stress, anxiety or low mood related to pregnancy or after having a baby
  • Stress related to menopause
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WHAT TALKWORKS CANNOT HELP WITH

We are not trained to help with:

  • People experiencing a mental health crisis (if the patient needs emergency mental health support, please visit the Devon Partnership NHS Trust website)
  • People who have plans or intent to significantly harm themselves, or other people, or who have recently harmed themselves or others
  • People whose primary problem relates to an ongoing abusive relationship or a very unstable home environment
  • People who are rough sleeping
  • People who are waiting for, or are already receiving, help from a specialist mental health service such as a Community Mental Health Team
  • People experiencing a marriage or relationship problem or breakdown
  • Problem gambling or other addictions (for support with gambling, please visit the South West Gambling Service)

We are also unable to help people with:

  • Bipolar disorder or cyclothymia
  • Psychosis or schizophrenia
  • Symptoms of a personality disorder
  • Anorexia and other restrictive eating disorders
  • Dementia
  • A severe learning disability
  • Dependence on drugs and/or alcohol
  • Very complex post-traumatic stress disorder
  • Difficulties with emotional regulation, anger and/or impulsive behaviour
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If you think TALKWORKS is the right service to meet your patient's needs, you can refer them for support by filling out the form in the button below.

If you are unsure about whether TALKWORKS is the right service for your patient and would like to speak with a clinician, please call us on 0300 5553344 or email dpt.TALKWORKS@nhs.net.

Professionals Referral Form

 

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