Accessibility Statement

Statement for TALKWORKS

This accessibility statement applies to the TALKWORKS website –

TALKWORKS is a service provided by Devon Partnership NHS Trust

We want as many people as possible to be able to use this website. We are committed to providing information that is easy to use and understand, for as many people as possible.

We have added ReciteMe accessibility software to the website which provides:

  • A screen reader which reads aloud website content, which can be customised to suit the viewer.
  • Reading tools – ruler, screen mask, magnifier, margins and a dictionary
  • Styling – the assistive toolbar allows you to change the way the website looks. Users are able to customise the website’s colour scheme, as well as the font style, size, colour and spacing
  • Translation – the assistive toolbar quickly and easily translates the website content into over 100 languages, including 35 text to speech voices.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible. We are undertaking an audit to understand what work we need to do to make the website meet the new Accessibility Regulations. We are working towards compliance in 2021.

  • most older PDF and other documents on the website are not fully accessible to screen reader software
  • some videos do not have captions

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact The Communications Team

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

Find out how to contact us

Technical information about this website’s accessibility

Devon Partnership NHS Trust is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. We will publish the reasons under the headings listed below if appropriate and the actions we will be taking and by when, following completion of the accessibility audit.

  • Non-accessible content
  • Non-compliance with the accessibility regulations
  • Disproportionate burden
  • Navigation and accessing information
  • Interactive tools and transactions
  • Content that’s not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

What we’re doing to improve accessibility

We will publish the actions we plan to take to improve accessibility, following the completion of the accessibility audit

Preparation of this accessibility statement

This statement was prepared on 22 September 2020.

This website was last tested in September 2020. The test was carried out by Optix Solutions. We aim to implement the recommendations during the remainder of 2021.