Our mental health support

Find out more about how our service can help you


Please don’t feel that you have to hit ‘rock bottom’ to seek help from TALKWORKS. Whether you are feeling a bit ‘off’ and can’t quite put your finger on the problem, or your low mood and stress are affecting your everyday life and leaving you feeling helpless, we have a team on hand to get you back on track.

It is as simple as self-referring by phone or online, without having to visit your GP. We are open to anyone over the age of 18 – no matter your gender, sexuality, race or beliefs. You may want more information before you refer yourself, which we hope you’ll find on our website.

You’re not alone in your worries and the sooner you contact us the quicker you’ll begin to feel better and recover.

Once we have received your referral we will arrange an initial appointment, which will last between 40-50 minutes. We will look at options with you which are usually based on Cognitive Behavioural Therapy (CBT). We will talk about your difficulties and if you feel ready to make changes we can discuss the best approach and options most suitable for you.





You may be worried about a friend or a member of your family. Maybe a life event or a long term health diagnosis has had an impact on them and their mood may have changed over time, or you may have noticed a change in their behaviour or the way they feel.

Life events that are considered as happy, such as pregnancy and becoming a parent, affect people in different ways, and can leave some feeling lost and frightened.

We’re on hand to help. We know the sooner people come to see us the quicker they will recover and begin to feel better again. Do talk with the person you care about, tell them they can easily seek help. It can be difficult to be the person on the side-lines, and although you can encourage someone else to seek help, the choice to do this is theirs, and this can be difficult.

If you are a carer for a loved one, and feel overwhelmed by this role, do seek help for yourself. Carers often struggle themselves with low mood or anxiety - looking after yourself and seeking help for your own needs can help you care for the person you are looking after. Refer yourself by calling us on 0300 555 3344 or filling in the self-referral form.



Back on track


If you are a healthcare professional who is working with a patient experiencing difficulties with their mental health or wellbeing, you can refer people direct to us through our healthcare professional referral form. Patients can also refer themselves to our service if they prefer, by completing our online self-referral form.

We are always happy to provide more information about our service, or leaflets for you to give people you are seeing. We are also happy to discuss specific referrals if it would be helpful. Please call us on 0300 555 3344 to speak to a member of our team (our phone lines are open Monday to Friday from 9am - 5pm).

Refer a patient to our service