Following national guidance we are open to all referrals offering initial assessment appointments and follow up sessions on the telephone or through digital platforms. For advice on coping with COVID-19 please read our advice page here. A priority service is also being offered to all NHS, Social Care and Police workers. Please click here to get in touch.

NHS Mental health support

We're here to help you

At TALKWORKS we’re here to help you feel better about life, and to help you feel like yourself again. Our service is for people aged 18+. Whether you’re dealing with an overwhelming life event, feeling like you’re stuck in a rut that you can’t get out of, having sleepless nights or living with a long term health condition that leaves you struggling to cope, we are here to help.

We know it’s not easy to seek help, and that sometimes it can feel difficult to pick up the phone to speak to someone or to arrange an appointment to talk to your GP. If you prefer not to speak to someone, you can simply self-refer online.

Please be assured that accessing TALKWORKS is simple and easy. We have short waiting times for you to be seen for your first appointment, and a range of approaches and talking therapies for you to try, to see what works best for you.



Once we have received your referral through our online form or through you giving us a call, we will arrange an initial appointment, which will last between 40-50 minutes. We will talk about your difficulties and if you feel ready to make changes we can discuss the best approach and options most suitable for you.

We can offer you an initial appointment either face to face or over the telephone.

Cognitive Behavioural Therapy (CBT)

We will look at options with you which are usually based on Cognitive Behavioural Therapy (CBT). CBT looks at the way that thoughts, feelings and behaviours interact, sometimes in a helpful, and sometimes in an unhelpful way.

As well as individual work, face to face or on the telephone, we also offer online CBT programmes which include Silvercloud - a flexible self-help and learning programme, and a range of courses to look at sleep and managing anxiety and low mood.

Our choice of help includes:

  • Working with you to identify the difficulties you are experiencing
  • Help you in deciding where to start
  • Recommending reading that would be helpful for you
  • Providing information about other local resources that might be helpful for you
  • Identifying thoughts and actions which may be unhelpful for you
  • Identifying strengths and support to draw on
  • Guidance in setting realistic goals and support in achieving them
  • Providing support through self-management programmes that have proven to be effective
  • Option to attend mood management groups or courses on topics such as sleep, low mood and anxiety
  • Group work and/or individual therapy
  • Counselling for depression (availability and waiting times vary) and mindfulness-based stress reduction courses.

Sometimes people need a little extra help to make the changes they need.  We will discuss this together, following your initial sessions with us. You may be offered more involved therapy sessions of a longer duration. We will work closely with you to review your progress regularly and agree next steps.

Whatever treatment and therapy you need, we're here to help you live better and get more out of life.

Your experience with us

Your feedback matters

“I was apprehensive about using the service thinking I wasn't "bad" enough but a talk to the cardiac group by a TALKWORKS practitioner gave me confidence to self-refer. I was referred with respect and taken seriously throughout, felt safe and was given tools and advice to help myself take control of my situation.”

“I could not fault the service I received. I was listened to and given so many different resources to help my anxiety and depression. I was so very low a year ago but with the amazing support from my therapist I feel more and more myself every day. Thank you TALKWORKS.”

“The therapy gently supported me to both understand and come to terms with my diagnosis and how it has impacted on me as a person for so many years. I felt I could be open and honest in a very safe space. I not only feel better, I understand myself better too.”

Mood Quiz

How are you feeling?

Take our Mood Quiz to help you understand if how you’re feeling is affecting your mental wellbeing. The self-assessment quiz is not designed to replace a consultation with your GP or other healthcare professional. However, if after taking the quiz you have concerns about your mental wellbeing please get in touch with us and we can help you or alternatively, contact your GP for an appointment.