Now, more than ever, talking about our mental health and wellbeing is vitally important. Too many people keep their difficulties to themselves and don't get access to the support they need when they are struggling. 

When we are worried about someone, it can be difficult to know how to approach them and start a conversation about how they are feeling. We don't want to make them feel uncomfortable, but we also want them to know that we're here to listen.

How can I tell if someone is struggling with their mental health?

When things become difficult there are some general signs you might notice when someone is starting to struggle with their mental health:

  • Irritable and agitated
  • Wanting to avoid people or activities
  • Tiredness and loss of energy
  • Unable to cope with daily life
  • Emotional and tearful
  • Struggling to see a way forward
  • Changes in their routine - for example, sleeping and eating patterns

What should I say or do if I'm worried about someone's wellbeing?

  • Give them space to talk - one of the best things you can do in a sensitive situation is to listen
  • Ask open ended questions - for example, 'can you tell me more about how you are feeling?'
  • Give them your full attention - don't let anything get in the way and good eye contact is key
  • Ask them how you can help - try to offer support rather than giving advice
  • Show empathy and understanding - reassure them that you are there to listen and support.

If you, or someone you care about, requires emergency mental health support, please call NHS 111 and select the mental health option. You will then be put through to Devon Partnership NHS Trust's First Response Service, available 7 days a week, 24 hours a day.

Devon Partnership NHS Trust also has a range of specialist mental health, learning disability and neurodiversity services for people in Devon and across the South West. You can find more information about each of the services and available support on their website.

How can TALKWORKS help a friend or family member I am worried about?

TALKWORKS is not an emergency service and cannot provide urgent mental health support. However if you are worried about someone who is experiencing low mood, stress or anxiety, Our NHS talking therapies service can offer a range of support, including one-to-one sessions with a therapist, online self-help and wellbeing workshops. Our service is free and open to adults, age 18+, living in Devon (excluding Plymouth which is covered by Plymouth Options).

You don't need to see a GP to access TALKWORKS, simply refer yourself by completing our online self-referral form or by calling our team on 0300 555 3344 (our phone lines are open Monday to Friday from 9am - 4:45pm).

For anyone under 18 who needs help:

  • Call 111 and select the mental health option
  • If you have a care plan or discharge plan, that will tell you who to contact
  • Kooth offers digital support via an online mental wellbeing community

Other services that can help

  • Samaritans are available 24/7, 365 days a year. Whatever you're going through, call free on 116 123 or email jo@samaritans.org
  • Staying Safe provide vital 'safety plan' tools and guidance to help people cope. It offers ways to help keep people safer from thoughts of harm and suicide, seek support and discover hope of recovery through powerful videos from people with personal experience.
  • The Moorings offers face-to-face mental health support to anyone age 18+ in Devon, across three locations: Exeter, Torquay and Barnstaple
  • For further support information, please visit Devon Partnership NHS Trust website.